Returns & Exchange Policy- Zayra

Returns & Exchange Policy – ZAYRA

At ZAYRA, customer satisfaction is our priority. If something doesn’t feel right, we’re here to make it right.

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1. Eligibility:

Returns and exchanges are accepted within 7 days of delivery.

Item must be unused, unwashed, and in original packaging with tags intact.

2. What Can Be Exchanged or Returned:

Size issues

Defective or damaged items

Incorrect items received

Note: Items purchased on sale are eligible for exchange only, not return.

3. How to Request a Return or Exchange:
Contact us at : 03032804642 

Order number

Reason for return/exchange

Photos (in case of defect or wrong item)

4. Shipping for Returns:

For exchanges, courier charges will be borne by the customer.

If the item received was faulty or incorrect, we will cover the return shipping cost.

5. Refunds:

Refunds are only issued for valid returns and will be processed via bank transfer within 5–7 working days after inspection.

Need Help?
Our support team is here to assist you: cont:03032804642